It's a lovely crock pot, big enough for parties but not so big I can't use it for just Aaron and myself. It still works perfectly; in fact, the only drawback is that its plastic lid has been dropped and broken and superglued back together so many times that it just won't hold together anymore. After a combination duct-tape-and-superglue application failed to last more than a week, I gave up and started substituting a frying pan lid. It doesn't fit perfectly, but it keeps the thing covered, and laying a towel or some hot pads over the top keeps most of the heat in. It's not an ideal situation, but it has lasted me several weeks, so I was content to go on like that.
Then I got the bright idea to check online and see if they sold replacement lids. Unsurprisingly, that model, being two or three decades old, is no longer available, but surely, I thought, they might make a current one that's the same size, or close enough, that I could get a lid that would work. I couldn't find specific dimensions for the current models, so I emailed the company and explained the situation, and asked if they could recommend a lid of the right size.
The rep emailed me back and said very sorry, model no longer available, etc., but if you like, we will send you a comparable replacement unit for free. Okay, I replied, sounds great, as long as the lid fits, I don't care if it matches the pot. So I gave my name and address and waited.
Today, I got a box in the mail. They didn't send me a lid. They sent me a whole brand new crock pot. This crock pot, to be exact. A thirty dollar crock pot, for free, just because I emailed to ask about lid sizes. Not quite sure what I'm going to do with two crock pots, but I'm certainly not complaining. Thanks, Rival!